Collected thought leadership by our network of experts.
Helping to reimagine your business operations for the digital agenda.
Business Services Blogs
Collected blogs from our community of experts.
Business Services in the Media
Articles by our experts published in the global press
Creating a frictionless future for finance
Unlock value from your F&A function through implementing frictionless, AI-enabled finance...
Cognitive procurement – from business need to strategic value
Implementing a cognitive and frictionless procurement model helps your organization...
Optimizing omnichannel performance in supply chain
Orchestrate your partner ecosystems to drive cross-functional, data-driven decision-making.
Organizational change management – the missing link in intelligent automation
New ways of working and embedding change drives AI and automation success
Reinventing customer experience in healthcare
Drive intelligent, frictionless customer interactions for your patients and members across...
Innovation Games 2020
Projects and solutions driving digital innovations in business operations from across...
The value of a blockchain-enabled supply chain
Foster the creation of reliable and sustainable supply chains through leveraging blockchain
Towards operational excellence through orchestrating machines and humans with AI
A point of view by Taoufik Amri, Chief Data Scientist, Capgemini’s Business Services
The importance of data in digital supply chain
The emergence of the data-driven enterprise and its impact on supply chains
Browse our older thought leadership
Leveraging blockchain to reimagine dispute management in order-to-cash
The impact of blockchain on the dispute management process within the order-to-cash domain.
Practical steps you can take to embrace your O2C transformation journey.
ESOAR – a unique process transformation methodology
An effective intelligent automation approach that creates the foundation for AI
Digital twins for business operations
The application of the digital twin to finance, HR, and supply chain, and its implications...
A game changer for business operations
Intelligent Automation Special Edition
The new age of hyperintelligence and its impact on business
Developments in AI are making today’s technology revolution unlike any in history – and they...
Reimagining finance for the digital age
How the application of intelligent automation is transforming the finance function
Small steps on the road to big transformation
The little things in a business process transformation journey that make the biggest...