I lead the Capgemini Digital Services team for the South America region. I help my clients to transform its client experience journey with our Capgemini CX offers: Connected Marketing, Empowered Sales, Augmented Services and Commerce Realized. Besides, I also lead the Insights & Data practice, potentializing our clients businesses through Data Solutions and Artificial Intelligence.
I am specialized on Enterprise Architecture with deep knowledge on Digital Transformation solutions, with great experiences over Energy, Utilities, Consumer Products and Telcos industries.
Latest Publications
Implement a trusted customer relationship through a 360-degree view and produce effective business insights
Big companies are always striving to potentialize their brands and retain their clients. But...