Digital Customer Experience

Thiago Cunha Nascimento

Expert in Customer Experience

I lead the Capgemini Digital Services team for the South America region. I help my clients to transform its client experience journey with our Capgemini CX offers: Connected Marketing, Empowered Sales, Augmented Services and Commerce Realized. Besides, I also lead the Insights & Data practice, potentializing our clients businesses through Data Solutions and Artificial Intelligence.
I am specialized on Enterprise Architecture with deep knowledge on Digital Transformation solutions, with great experiences over Energy, Utilities, Consumer Products and Telcos industries.

Thiago Cunha Nascimento

My experience

Digital Customer Experience Director - Practice Leader @ Capgemini

Jan 2019 - Present

Senior Manager @ Information Technology & Services

Dec 2015 - Jan 2019

Manager @ Capgemini

Aug 2010 - Dec 2015