5G in industrial operations

How telcos and industrial companies stand to benefit

Industrial companies have a taste for 5G

5G promises to solve the connectivity issues that beleaguer many industry verticals, including manufacturing, transport, logistics, and energy and utilities. In fact, three-fourths of industrial companies believe that 5G will be a key technology enabler for their digital transformation within the next five years and they are willing to pay a premium to get it.

5G has sparked enormous interest among these companies. In fact, up to 65% are keen to implement the technology within two years of availability. But are telecom operators willing and able to meet their needs?

5G in manufacturing and asset-intensive companies

In the new report from the Capgemini Research Institute, 5G in industrial operations: How telcos and industrial companies stand to benefit, we surveyed around 800 manufacturing and asset-intensive (industrial) companies around the world, to find out how willing they are to adopt 5G and where they believe 5G can add maximum value. We also spoke with over 170 industry and telecom executives to clarify the 5G expectations of industrial companies and help them understand how to meet those demands.

To achieve these goals, our report looks at four areas:

  • Industrial companies’ appetite for speedy 5G adoption and the factors driving this interest
  • Why potential delays in 5G deployment are leading these companies to consider applying for 5G licenses and how that might affect telecom players
  • The potential manufacturing use cases that 5G offers
  • Key recommendations for industrial companies as well as telecom players

Collaboration is the key to implementing 5G

Anticipation for 5G runs strong among industrial companies, but the features will take time to emerge. In the meantime, some of these companies are considering applying for their own private licenses just to ensure greater autonomy and security. But to fully realize the vast disruptive potential 5G offers, these companies should instead collaborate more closely with telecom operators, identify areas where 5G can add value, and design the right implementation roadmap.

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Hear from the Experts

In this podcast, we take an in-depth look at some of the key findings of the report.

Also available on iTunes and Spotify.


Prof. Sally Eaves – CTO, renowned author, and speaker

Günther May – Head of Technology and Innovation, Bosch Rexroth

Pierre Fortier – Principal Consultant, Capgemini Invent

Frank Wammes – Chief Technology and Innovation Officer, Capgemini Europe

Report-5G in industrial...

File size: 2.58 MB File type: PDF


File size: 2.35 MB File type: PDF

Sound Bites

Gunther May, Head of Technology and Innovation, Business Unit Automation and Electrification at Bosch Rexroth AG

We think having our own license is very beneficial because this gives us the freedom to either deploy the network alone or with a telecom operator

Sébastien Kaiser, Director, Connectivity & Networks at SNCF

On paper, network slicing is very promising. But let’s remember that at this stage, the 5G spectrum is still not available in France. There is no service model, operating model, or even end-to-end testing. We are at the beginning of the 5G story; everything still has to be built and proven.

Key Insights


The share of industrial companies who believe connectivity issues pose big challenges for their digital transformation


The share of industrial companies that are considering applying for local 5G licenses among the category that earns USD $ 10 billion or more revenue


Industrial companies believe that guaranteed quality of service is critical for their digital transformation

About the Capgemini Research Institute

Capgemini Research Institute

Capgemini’s #1 ranked in-house think tank on all things digital


Pierre Fortier

Expert in 5G, IOT, connectivity, telecoms

Jerome Buvat

Expert in Digital Transformation & Strategy, Strategy & Transformation

Ramya Krishna Puttur

Expert in Digital Transformation, Innovation, Analytics, Strategy