Citizens the focus of responsive website for Dutch police

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In 2012, the Dutch police decided to migrate the 26 independent police forces into one, named the National Police.

Beside the organizational changes the police forces were facing digital challenges as well. The 362 regional and a local police websites had to be integrated into one national website. The National Police and Capgemini have worked closely together in the development and improvement of the responsive website www.politie.nl. The Dutch police website offers not only prevention information, stories from the police and news, it also provides important services such as the possibility for civilians to make declaration. Politie.nl won the award for the best website in 2016 at MetrixLab’s Website of the Year Award Night, twice in a row. Additionally, in 2015 it was also voted most popular website in the category of Government.

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