Connected Experience Framework

Accelerate Your Journey to an Amazing Employee Experience

It is becoming clear that the quality of your employee experience drives the quality of business results—from productivity to job satisfaction to your company’s ability to attract and retain top talent, and more. But creating a fantastic employee experience is no simple undertaking. Capgemini is with you all the way.

Connected capabilities for continuous evolution

Our Connected Experience Framework brings a fast, structured process to your journey to an incredible employee experience. Whatever your starting point, we can help you make progress quickly and achieve the results you want.

Our approach improves each employee’s work experience by:

  • Aligning all touchpoints in the employee’s experience, including devices, data, operating systems, applications, IT infrastructure, IoT devices, and clouds.
  • Tailoring the range of services, you require to the needs and expectations of your users, selecting among the comprehensive services of our Connected Workspace, Connected Collaboration, Connected Office, and Connected Support portfolios.
  • Providing expert guidance on every phase of your journey

There are five stages, with specific offerings tailored to each phase.

Connected Employee Framework


  • Define:  Capgemini experts help you formulate a Connected Employee Experience Strategy.
  • Design: We Assess & Design New Experiences, including defining personas and indexing the employee experience so you can measure the improvement rate after the transformation has completed.
  • Deploy: We Deploy & Run Technology and Services help you begin rolling out the new services that deliver on your business and employee requirements—including any combination of services within the Connected Employee Experience portfolio—according to your business priorities and timeframes.
  •  Adopt: Our Digital Adoption and Gamification services combine user experience management, marketing, and organizational change management techniques to drive the adoption of digital tools, assets, and processes, so employees will take full advantage of digital capabilities.
  • Optimize: We apply sophisticated workplace experience data science, analytics, AI, machine learning, and cognitive technologies to continuously improve the employee experience.

Capgemini Advantage

Capgemini is uniquely qualified to help your enterprise transform the employee experience using the Connected Experience Framework

  • Effective Digital Workplace strategy
  • Tailored experiences
  • Optimized cost
  • High change acceptance
  • Great learning experience
  • Quantified Employee experience
  • Efficiency through automation
  • Improved user experience

The big advantage: It’s all connected

Connected Employee Frame connects the four core elements of our Connected Employee Experience portfolioConnected Workplace, Connected Collaboration, Connected Office, and Connected Support that can be delivered individually or integrated to meet your requirements. Each element provides multiple offers that are secure by design; each complement and adds value to the others.

Connect with us for an amazing office experience

The best way to understand the capabilities of Connected Employee Framework offerings is to see them in action at our Connected Employee Experience Showcase facilities. Come and see a live demo, or contact us for details on how to access our virtual environment.


cloud infrastructure services

Brochure: Connected Employee Experience

Great experiences deliver great business results.

Connected Employee

Capgemini named a Leader in Gartner Magic Quadrant for Managed Workplace Services, Europe

Capgemini is delighted to have been positioned as a leader in Gartner’s 2019 Magic Quadrant for Managed Workplace Services (MWS), Europe.

cloud infrastructure services

Brochure: Connected Workspace

Your apps and data, your way.

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